Help !

Jewish Telephone Helplines

In an age when most people have access to a telephone, the helpline has become an important addition to the range of services Jewish charities can offer the community. Anonymous, confidential, safe and easily accessible, helplines provide a sympathetic and patient ‘voice’ on the end of the phone for people in distress - as well as a valuable source of information and advice.

Here we list just some of the Jewish helplines available to callers throughout the UK. Needless to say, the charities that run these vital services are always happy to hear from people offering counselling skills or financial support.


Chai Cancer Care
Chai Cancer Care is the Anglo-Jewish community’s cancer support organisation and offers a comprehensive range of services including complementary therapies, counselling, expert referrals, legal and financial advice, lectures and support groups. Chai provides services to cancer patients, their families and friends.
Confidential free Helpline Tel: 0808-808 4567
Appointments
Tel: 020-8202 2211


Drugsline-Chabad
Drugsline provides a comprehensive package of drug and alcohol education and awareness sessions in schools and youth organisations. It also offers a free crisis support helpline providing a confidential and non-judgemental service for anyone struggling with drug/alcohol or other addictions, including support for families and friends.
Crisis Line No: 0808-1 606 606. Email Service: help@drugsline.org
Administration: 020-8554 3220.

Visit www.drugsline.org for more information on Drugsline and its services.
Office Tel: 020-8554 3220.  Office Email: info@drugsline.org


Jewish Helpline (Miyad)
One of the pioneers of Jewish helplines, Jewish Helpline (Miyad) offers a listening and sympathetic ear to anyone who needs to discuss their problems. It serves as a crisis helpline and provides immediate help for people calling about anything from feelings of suicide, depression or loneliness, to worries about AIDS, adultery, abuse or homosexuality.
Miyad has also been chosen by the Jewish Emergency Support Service (JESS) to respond to calls for emotional support whenever a major emergency arises involving Jewish people.
Helpline No. 0800-652 9249 (Freephone) or 020-8457 5810
Availability: 12 noon - 12 midnight, Sunday to Thursday; 12 noon - 1 to 2 hours before Shabbat,
Friday; 1 to 2 hours after Shabbat and Festivals.


J-Line
The Jewish Helpline Jewish helpline for children and young people.
Helps Jewish children and young people experiencing anything from bullying and abuse to exam stress and peer
pressure.  All calls in strictest confidence.  Professionally trained volunteers.
Helpline No: 0800-652 9249 (Freephone) or 020-8457 5811
Availability: 12 noon - 12 midnight, Sunday to Thursday; Fridays, 12 noon - 3.00pm (Winter).

Jewish Women’s Aid
Run by Jewish women, for Jewish women who have experienced or are experiencing domestic violence.
JWA runs a national, confidential, freephone helpline. Outreach and support services also available.
A Kosher refuge, a national facility, provides accommodation for women and their children, fleeing domestic violence.
Office Tel: 020-8445 8060
Open Monday to Friday, 9am to 5pm. Freephone Helpline No: 0800-591 203

Availability: 9.30am - 9.30pm Monday, Wednesday and Thursday except Bank Holidays and Festivals.
Out of hours: 24-hour answerphone, which is monitored daily.
Or write to JWA, P.O. Box 2670, London N12 9ZE
Or E-mail: info@jwa.org.uk


 

Other useful numbers

Addiction Service
Family Support
Tel: 020 8922 2166


Board of Deputies Community Information
Enquiry Desk Tel: 020-7543 5421/2 - General enquiries about Jewish organisations and events.

EMPATHY
Counselling for members of Jewish families in the Redbridge and surrounding areas, affected by separation and divorce.
Tel: 07765-191067


Community Security Trust (CST)
Tel: 020 8457 9999


JAFA (Jewish Association for Fostering and Adoption)
Tel: 020-8952 3638.


JAMI (Jewish Association for the Mentally Ill)
Tel: 020-8458 2223


Jewish Bereavement Counselling Service
Tel: 020-8385 1874

Jewish Care Direct (office hours)
Tel: 020-8922 2222 (out of hours another number will be offered to callers).

Jewish Community Services Ombudsman
can be contacted in the case of any complaint against Jewish welfare organisations.
Tel: 020-7543 0105 (answerphone).

Jewish Deaf Association
Support and counselling for hearing parents of newly diagnosed deaf or hard of hearing babies, as well as people with any kind of hearing loss, or tinnitus.
Tel: 020-8446 0502 Textphone: 020-8446 4037. Answerphone out of hours

Support Group for Jewish Gays and Lesbians
Tel: 020 8958 4827


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