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JEWISH TELEPHONE HELPLINES / ENQUIRY DESKS / SUPPORT GROUPS / GRANT MAKING TRUSTS
In an age when most people have access to a telephone, the helpline has become an important addition to the range of services Jewish charities can offer the Community. Anonymous, confidential, safe and easily accessible, helplines provide a sympathetic and patient voice at the end of the phone for people in distress – as well as a valuable source of information and advice.
Here we list some of the Jewish helplines (phone numbers in bold type) available to callers throughout the UK. Needless to say, the charities that run these vital services are always happy to hear from people offering counselling skills or financial support.
We also include a number of Jewish organizations that have enquiry desks or can offer information, support and advice on topics of interest to the Jewish community, but do not necessarily have a dedicated helpline service.
Board of Deputies Community Information Desk
Tel: 020 7543 5421
AHADA BEREAVEMENT COUNSELLING
An independent registered charity serving the Jewish Community in Redbridge and its neighbouring boroughs.
Tel: 07758 727328
CARDIFF JEWISH HELPLINE
Offers to help needy Jewish people in the Cardiff and surrounding areas.
Tel: 0292 076 2271
CHAI CANCER CARE
Chai Cancer Care is the Jewish community’s cancer support organization, providing a range of services including counselling, therapies, complementary therapies, helpline, a comprehensive programme of social and physical activities, advocacy and advice, as well as expert lectures.
Confidential free Helpline Tel: 0808 808 4567
Appointments: Tel 020 8202 2211
COMMUNITY SECURITY TRUST (CST)
Fighting antisemitism and providing physical security, training and advice for the protection of the British Jewish community.
Tel: 020 8457 9999 / Manchester (Northern Region): 0161 792 6666
To self-refer or talk to someone about a friend or family member who may have a mental health issue.
Tel: 020 8458 2223
JAT (FORMERLY JEWISH AIDS TRUST)
For Client Support or adult education programme information
Tel: 07546 429885
JEWISH BEREAVEMENT COUNSELLING SERVICE
Bereavement counselling and support is offered on a one-to-one basis by trained and experienced voluntary counsellors in the client’s own home or in a designated venue
Tel: 020 8951 3881 or 07765 693 160
JEWISH CARE DIRECT
Available during office hours.
Tel: 020 8922 2222 (out of hours another number will be offered to callers)
JEWISH DEAF ASSOCIATION
Support and counselling for hearing parents of newly diagnosed deaf or hard of hearing babies, as well as people with any kind of hearing loss, or tinnitus.
Tel: 020 8446 0502
Textphone: 020-8446 4037. Answerphone out of hours.
JEWISH HELPLINE (Formerly known as MIYAD)
One of the pioneers of Jewish helplines, Jewish Helpline offers a listening and non-judgmental listening ear to anyone who needs to discuss their problems. Callers ring about any issue that they would like to talk about.
Jewish Helpline has been chosen by the Jewish Emergency Support Service (JESS) to respond to calls for emotional support whenever a major emergency arises involving Jewish people.
Helpline No: 0800 652 9249 (Freephone)
Availability: 12 noon – 12 midnight, Sunday to Thursday; Fridays, 12 noon – 3.00pm (Winter).
JEWISH WOMEN’S AID
Run by Jewish women, for Jewish women who have experienced or are experiencing domestic violence.
JWA runs a national, confidential, freephone helpline. Outreach and support services also available. A Kosher refuge, a national facility, provides accommodation for women and their children, fleeing domestic violence.
Office Tel: 020 8445 8060
Open Monday to Friday, 9am to 5pm.
Freephone Helpline No: 0808 801 0500
Availability: 9.30am – 9.30pm Monday to Thursday except Bank Holidays and Festivals.
Out of hours: 24-hour answerphone, which is monitored daily, or write to JWA, P.O. Box 2670, London N12 9ZE
Or E-mail: firstname.lastname@example.org
A new helpline for the Jewish learning disabilities community, run jointly by Kisharon, Langdon and jweb.
Helpline No: 0300 222 5949 or Email email@example.com.
Since its formation in 2011 Keshet UK has become the sole organization that works across the Jewish community to deliver training to promote the inclusion of lesbian, gay, bisexual, transgender, queer, intersex and questioning people in all areas of Jewish life in the United Kingdom. www.keshetuk.org
NATIONAL HEREDITARY BREAST CANCER HELPLINE
Aimed specifically at the Jewish community, a new online forum, run under the auspices of the helpline, will help those at highest risk of developing cancer, due to genes prevalent in Ashkenazi Jews.
Tel: 01629 813000 (24-hour helpline)
www.breast-cancergenetics.co.uk (Click on ‘Contact’ then scroll down below Local Support Groups, to ‘Jewish Community’)
Provides information, education and support services for a range of addictions including alcohol, drug abuse and gambling.
Live telephone Helpline, for free confidential support Tel: 07850 949 477 where there will be someone available to speak to between 6.30 and 8.30pm every Thursday. At all other times leave a message on 020 8809 8810 and your call will be returned as soon as possible.
Offering administrative support for the recently widowed or divorced, Paperweight is a free Jewish community service with dedicated volunteers offering support and guidance in the organisation of domestic finance matters, including insurances, utility bills, bank accounts and form filling, giving people the confidence to carry on.
Tel: 020 8455 4996, or Email: firstname.lastname@example.org
RESOURCE – The Jewish Employment Advice Centre
For over 20 years Resource has offered an exclusive and practical service to unemployed members of the Jewish community to help them find their feet in the job market. Tel: 020 8346 4000
A confidential Helpline for women and men of all ages in the Jewish Community who have experienced or been affected by emotional, physical, mental or sexual abuse, either currently or in the past. All Helpline operators are qualified professionals, trained to offer advice, a listening ear and non-judgemental support.
Helpline Tel: 020 3670 1818. Open Sunday 6pm-8.30pm (Male helpline operators); Monday 3.00pm -5.30pm; Tuesday 11.00am -1.30pm; Thursday 11.00am- 1.30pm. Email: email@example.com www.shemakolihelpline.org
SUE HARRIS BONE MARROW TRUST
Co-ordinator Lizzie Futter has been helping patients and their families, and advising those wishing to donate stem cells for nearly 20 years. Contact her on Tel: 07905 103333 or via www.sueharristrust.org
SUPPORT GROUP FOR PARENTS OF JEWISH GAYS AND LESBIANS
Call for advice or to attend one of the group’s meetings, where parents can discuss their experiences and concerns.
Tel: 07806 636089
GRANT MAKING TRUSTS
Many of the welfare charities featured in this guide are seeking donations to support their work and are rarely able to offer financial payments to people in need. However, there are a number of grant making trusts, both in the Jewish and non-Jewish communities, that can offer help with welfare payments, individual schooling and higher education and, in a wider context, support for Jewish charities working in the UK, Israel, and in the wider community worldwide.
To research these trusts, we suggest the use of the following publications, which can be purchased or should be accessible through local reference libraries, often in CD format.
- The Directory of Grant Making Trusts 2016/17. Published by The Directory of Social Change.
- School and University Fees Simplified 2015/16. By Tony Granger
- The Guide to Educational Grants 2016/17, by Jody Huyton and Gabriele Jagnojute. Published by The Directory of Social Change
- The Grants Register 2017: The Complete Guide to Postgraduate Funding Worldwide, published by Palgrave Macmillan Ltd.